Tidio Roadmap
Deliver omnichannel customer service with an intuitive help desk. Automate and scale easily with reliable Lyro AI Agent.
Improvement
15
Feature request
12
Under review
9
Voice chat
2
Telegram bots integration
2
Telegram Bot integration
Planned
29
Built-in Translations
9
Custom Data Sources Folders
6
Smart Actions for Lyro Emails
9
Lyro Knowledge Analytics
1
Customer Emails for Lyro
5
Continued Lyro Email responses
In progress
4
Optimized CSAT system
2
Conversations in Lyro Guidance
3
AI Tools for help desk
4
Lyro Connect
6
Images in Email Responses
Completed
8
Copilot for Emails
2
Copilot Improvements
7
Smarter Lyro Suggestions
2
Open API for Product Recommendations
2
Lyro Smart Actions
6
Lyro Actions Templates
2
Predefined Actions in Macros
5
Mentions & Internal notes in chats
6
Audiences for Lyro Data Sources
7
Lyro Languages
3
Disable AI Improvisation
3
Lyro Audiences
5
Lyro Guidance
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