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What would make Tidio.com more useful to you?
2
Predefined Actions in Macros
Feature request
Completed
August 07, 2025
- Take specific actions when canned response is used
- Use macros to send a reply and simultaneously add a ticket tag, add customer tag, assign an agent or change ticket status
3 Comments
Karolina
172 days, 10 hours ago
Status updated to 'Completed'
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Karolina
172 days, 10 hours ago
Status updated to 'In progress'
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Karolina
111 days, 11 hours ago
Status updated to 'Completed'
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Thanks for your feedback